seindo travel

Seindo Travel Terms & Conditions

Last update : June 2023

Seindo Travel provides various services with the conditions as stated in the following document. When you visit the Seindo Travel website (www.seindotravel.co.id) and take advantage of the various service features provided by Seindo Travel, you hereby agree to the terms and conditions that apply. Therefore, make sure you have read carefully the applicable terms.

1. Introduction

1.

Thank you for visiting our site, www.seindotravel.co.id. We hope that your visit will be useful and provide comfort in accessing and using all the services available on our site. We are continuously working to improve and improve the quality of our services, and really appreciate all your criticism, suggestions and input which you can send via email to sales@seindotravel.com or call +6261-888-153-88 between 09:00 until 17:00 Western Indonesia Time during working days Monday – Saturday.

2.

This site is owned, operated and hosted by PT. Seindo Global Travel. The Seindo Travel Site and Services are available online through the Site: www.seindotravel.co.id or various other accesses, media, devices and platforms, either those that have been or will be available in the future.

2. General

1.

By accessing and using our Site and Services, you acknowledge that you have read, understood, agreed and stated that you are subject to these Seindotravel.co.id Terms & Conditions (Terms and Conditions of Use). If you do not agree with these seindotravel.co.id Terms & Conditions, either in whole or in part, then you are not allowed to access this site or use the services we provide.

2.

These seindotravel.co.id Terms & Conditions consist of (i) general terms and conditions that apply to every access and service available on the Site, and (ii) specific terms and conditions that further regulate the terms of use of certain products or services. In the event that there is a difference or conflict between the general terms and conditions and the special terms and conditions, the special terms and conditions shall apply.

3.

Seindotravel.co.id Terms & Conditions can be changed, modified, added, deleted or corrected (“changes”) at any time and each of these changes takes effect from the time we declare it applies or at another time determined by us. You We encourage you to visit our Site periodically to be aware of these changes.

3. Usage

1.

This site and the services available on it can be used by you only for personal and non-commercial use and at any time is subject to and applies to the terms and conditions that were then in effect in the Terms & Conditions of seindotravel.co.id.

2.

This site and the products, technology and processes contained or contained in the Site, are owned by Seindo Travel or third parties that give rights to Seindo Travel. Except for the use that is expressly permitted and allowed in these Travel.com Terms & Conditions, you do not own or accept and seindotravel.co.id does not give you any other rights on this Site, along with all the data, information and content in it.

3.

By using this Site or the services available on it, you agree that you will not download, display or transmit in any way, and or make any content available to the public that is inconsistent with the use permitted in seindotravel Terms & Conditions .co.id this.

4.

You may not link, take screen captures or crawl data to the Site without prior written approval from seindotravel.co.id. These things are considered as violations of intellectual property rights at seindotravel.co.id.

3. Seindotravel.co.id Services

1.

Seindo Travel provides and operates integrated online and offline booking systems and facilities (“Services”), which can serve bookings/bookings: TOUR (Tour Package, Room Package), HOTEL (hotel, hostel, apartment), TRANSPORTATION (flight, train api, car rental) (“Product”) which allows you to search for information on the product you want, as well as make orders and purchases and at the same time make payments online and securely through various available payment systems and facilities.

2.

Seindo Travel services in general can be available online twenty-four hours a day and seven days a week; except in the case of repairs, upgrades or maintenance on the Seindo Travel Site. Offline services at the Seindo Travel showroom are carried out according to the working days and hours as listed on the Site.

3.

You are not allowed to resell Seindo Travel Products, use, copy, monitor, display, download, or reproduce any content or information, software, or services available on the Seindo Travel Site for any commercial activities or purposes, without approval. previously written from Seindo Travel.

4.

You can use the Site and Services available to make legitimate orders/orders. You are not allowed to make reservations/reservations for speculative, fraudulent or unlawful purposes. If Seindo Travel finds or reasonably suspects that the order/order you made is invalid, Seindo Travel has the right to cancel your order/order.

5.

You also guarantee that the data and information that you provide to Seindo Travel, whether in connection with bookings or registration on seindotravel.co.id, are accurate, current and complete data and information. For terms of use of the data and information you provide, please refer to the Privacy Policy.

5. Ordering/Purchasing Products

1.

Product orders/purchases are considered successful or complete after you make payment and seindotravel.co.id issues and sends to you an order/purchase Confirmation Letter or Electronic Ticket or Electronic Voucher. If there is a dispute or problem, the data contained in seindotravel.co.id will become the main reference and is considered valid.

2.

By completing an order/purchase, you are deemed to agree to receive: (i) an email that will be sent by Seindo Travel shortly before the date of the service you ordered, giving you information about the product you purchased, and providing you with certain information and offers (including offers third party that you have chosen yourself) related to your order and your destination, and (ii) an email that Seindo Travel will send shortly after the date of service to invite you to complete the Seindo Travel Product user review form. Apart from email confirmations that provide order confirmation and emails that you have chosen yourself, Seindo Travel will not send you notifications (desired or not), emails, further correspondence, unless specifically requested by you.

3.

For international flights, customers must have a passport with a validity period of at least 6 (six) months, on the date of departure and/or return.

6. Products Price

1.

Seindo Travel always strives to provide the best price for Products to be ordered by you. Prices listed may have special terms and conditions, so you should check yourself and understand the special terms and conditions that apply to a particular price or rate before you place an order. You also need to check and understand the provisions regarding cancellation and refund that specifically apply to certain Products and/or Prices.

2.

Prices listed do not include taxes, levies, fees and other fees that Seindo Travel will expressly describe on the Site or Electronic Tickets or Electronic Vouchers from Seindo Travel. Sometimes the prices that Seindo Travel obtains from Seindo Travel Partners are in the currency of other countries, and Seindo Travel strives to convert these prices into rupiah, with the best conversion rate that Seindo Travel can obtain. That for the original price in another debt currency, the rupiah shown is based on the exchange rate at the time of order. The basis for fixed settlement is the price in the original currency, according to the exchange rate at the time the payment was made.

3.

Seindo Travel has the right to change the price of a product at any time without prior notification, but the Products you have purchased and for which Products you have received Electronic Tickets or Electronic Vouchers will not change.

7. Payment

1.

Payment of the purchase price is a condition for making a purchase. Seindo Travel accepts payments using credit card payment systems, internet banking, transfers between accounts and between banks to seindotravel.co.id accounts at the banks listed on the Site.

1)

To protect and encrypt your credit card information, Seindo Travel uses “Secure Socket Layer” (SSL) technology;

2)

In the event of credit card fraud or misuse of the payment system by any third parties, this incident must be immediately reported to Seindo Travel and your credit card issuing company/bank, for you to receive further treatment in accordance with applicable procedures and rules.

2.

Your order will be confirmed and an Electronic Ticket or Electronic Hotel Voucher via email containing a description of the product and the order you made as well as confirmation of payment. Make sure you save proof of payment. You are responsible for printing and maintaining the information stated on the Electronic Ticket or Electronic Voucher that Seindo Travel sends. This Electronic Ticket or Electronic Voucher is a very important document and you must bring a printout of this Electronic Ticket or Electronic Voucher when you are going to use or pick up the product you have purchased. Seindo Travel or Seindo Travel Partners have the right to refuse to provide products or services, if you cannot prove that you have legally made an order and paid off, and you release seindotravel.co.id from all your responsibilities and losses in any form.

8. Changes and Cancellations

1.

Expressly stated in the Terms & Conditions of seindotravel.co.id, all Product purchases at seindotravel.co.id cannot be changed, canceled, refunded, exchanged or transferred to another person/party.

2.

By ordering or purchasing Products at seindotravel.co.id, you are deemed to have understood, accepted and agreed to the cancellation policies and conditions, as well as all additional terms and conditions imposed by the Partner. Seindo Travel will include the cancellation policies and conditions on every Electronic Ticket or Electronic Voucher that Seindo Travel sends to you. Please note that certain rates or offers are not eligible for cancellation or modification. You are responsible for checking and understanding the cancellation policies and conditions yourself beforehand.

3.

If you wish to review, make changes or cancel your order, please refer to the Electronic Ticket or Electronic Voucher and follow the instructions therein. Please note that you may incur additional costs for cancellation according to the cancellation policies and conditions.

4.

Even though it is very unlikely that Seindo Travel will cancel or change an order that Seindo Travel has confirmed in an Electronic Ticket or Electronic Voucher, if necessary, Seindo Travel will notify you as soon as possible.

1)

Seindo Travel will be responsible for changes that significantly affect the provisions of the Products and Services that Seindo Travel has previously confirmed, namely:

  • Order cancellation;
  • Change of date, or Product;

    2)

    In the event that Seindo Travel makes significant changes, you have the option to:

  • Accept changes that Seindo Travel offers for other dates or products; or:

  • Receive refunds in the form of credit that you can use to purchase products at a later date from seindotravel.co.id. and for that you must notify Seindo Travel within 7 (seven) calendar days of your choice, and if Seindo Travel does not receive confirmation from you, then Seindo Travel considers you to choose option a).

    9. Security

    1.

    When you make your order, you will use Secure Server Layer (SSL) access to encrypt the information you send through this Site.

    2.

    Although seindotravel.co.id will use its best efforts to ensure its security, seindotravel.co.id cannot guarantee how strong or effective this encryption is and seindotravel.co.id is not and will not be responsible for any problems that occur due to unauthorized access of information that you provide.

    10. Liability Disclaimer

    1.

    All data, information or content in any form available on this Site is provided as is and without any guarantees.

    2.

    You acknowledge, agree and agree that you bear all forms of risk for using the Site and Services. Furthermore, you acknowledge, agree and agree that seindotravel.co.id, including every director, officer, employee, partner and any other party who cooperates with seindotravel.co.id, is not responsible for and does not provide guarantees for:

    1)

    Everything related to this Site includes but is not limited to the operation or accuracy of data, feasibility, completeness of data.

    2)

    Whether implied or expressed, including any implied warranties of merchantability or fitness for a particular purpose or merchantability.

    3)

    Your access to the Site, including any damage that may arise as a result of your access to the Site or external sites. Such access is your own responsibility and you alone must ensure that you are free and protected from viruses or other things that may interfere with or damage the operation of your computer system.

    3.

    As far as is legally possible, the responsibilities and losses that can be borne by seindotravel.co.id, either for one event or a series of connected events, arising from losses directly suffered by you, as a result of seindotravel.co.id, is limited to the total fee that you have paid in full as stated in the Electronic Ticket or Electronic Voucher.

    11. Etc

    1.

    All disputes and disputes arising from or in connection with these Terms and Conditions are governed by Indonesian law. You hereby agree and submit to the non-exclusive jurisdiction of the courts of the Republic of Indonesia in all questions and controversies arising from or in connection with the Terms and Conditions, performance and use of this site.

    2.

    Seindo Travel can modify any part of this site at any time, including products and services and the Terms and Conditions at its sole discretion without prior notification and use of this site will be conditioned on the terms and conditions that apply at the time of your use.

    3.

    Additional Terms and Conditions apply to the ordering, purchase of products and services and other utilization of any part of this site, and you agree to comply with other terms and conditions, including any additional terms and conditions applicable in relation to certain products and services.

    About Us

    Seindo Travel provides solutions for all your travel needs.
    Starting from Hotels, Airline Tickets, Transportation to
    travel insurance, everything is in Seindotravel!

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